Clay Health Care Center (CHCC) is one of only four long-term care centers in West Virginia, and one of 125 facilities nationwide, to receive the prestigious 2015 Silver National Quality Award Program from the American Health Care Association/National Center for Assisted Living (AHCA/NCAL).
“By successfully applying the rigorous standards of this program, Clay Health Care Center has achieved a significant milestone on its quality journey,” said Christine Boldt, Chair of the AHCA/NCAL National Quality Award Board of Overseers. “I commend Clay Health Care Center for this achievement.”
The Silver – Achievement in Quality Award represents that CHCC has demonstrated that it possesses the core values and concepts of visionary leadership, focus on the future, resident focused excellence, management by innovation and focus on results and value.
“We are honored to receive this national recognition,” Trish Stover, Executive Director for CHCC said. “This recognition is for the employees, who are dedicated to our mission and providing our residents the best care possible.”
The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level and must receive an award at each level before proceeding to the next. As a recipient of the Silver – Achievement in Quality award, CHCC has demonstrated systematic advancements in quality, plans for continual improvement, and sustainable organizational goals. CHCC may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Gold – Excellence in Quality award, which requires them to address the Baldrige Health Care Criteria for Performance Excellence in its entirety.
CHCC’s mission is “To exemplify excellence in quality care to our customers by providing an environment that enhances personal growth, individuality, dignity and respect.”
For more information, contact CHCC at (304) 286-4204.