Effective Sunday, July 17, Disaster Recovery Centers (DRCs) in West Virginia are to be closed on Sundays and began operating weekly under new hours.
The new operating hours are Monday through Saturday, 8 a.m.-6 p.m. All DRCs will be closed on Sundays.
If you have questions outside the DRC business hours, you can call the Federal Emergency Management Agency’s (FEMA) Helpline at 800-621-3362 (voice, 711 or video relay service), or 800-462-7585 for TTY users. You can use the Helpline to:
• Register with FEMA.
• Ask questions about a FEMA letter.
• Ask about the status of your registration. You will need your nine-digit FEMA registration number and zip code.
• Update your personal information (e.g., change of address or phone number, bank or insurance information, et al) to avoid processing delays.
• Receive information about FEMA property inspections.
• Ask about other federal assistance.
Additional information on West Virginia’s disaster recovery can be found by visiting: www.DisasterAssistance.gov; the flood pages at www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; twitter.com/FEMA; and fema.gov/blog.
