Clay Health Care Center (HCC) has another award recognizing their commitment and dedication to the residents with the 2017 Embracing Quality Award from Providigm. Clay HCC received the award for achieving exceptionally favorable customer satisfaction ratings.
Only 265 skilled nursing and rehabilitation centers were recipients of the award, and to be eligible for the award, centers had to achieve Providigm’s Quality Assurance and Performance Improvement (QAPI) Accreditation.
Providigm creates data management systems that mirror the Quality Indicator Survey process used by state surveyors for their annual inspection of nursing facilities. The value of the system is far beyond just preparing a skilled nursing facility for the annual health inspection survey, but builds a foundation in quality assurance, performance improvement, customer satisfaction and state and federal compliance.
Clay HCC is also a recipient of the 2015 Silver National Quality Award from the American Health Care Association/National Centers for Assisted Living (AHCA/NCAL).
For more information, contact Clay HCC at 304-286-4204.